The 3-in-1 set contains the grooming gloves as well as hair removers for clothing and furniture. The 4-in-1 set adds a paw cleaner and a small paw towel as a free gift. You can also order the included grooming aids as a set or individually.

We ship our grooming sets and the included grooming aids directly from our warehouse in Germany. Other products may be shipped by our selected shipping partners.

For our grooming sets and individually available grooming aids, processing usually takes 1–2 business days. After shipping, delivery within Germany typically takes 2–4 business days. For products with standard shipping, the estimated total delivery time is 7–14 business days. You can find more information on our shipping page.

We offer free shipping within Germany. For deliveries to other countries, shipping costs will be displayed in the checkout before completing your order.

Yes. After your order has been shipped, you will receive an email with the available tracking information.

At checkout, you will see the payment methods available for your order, including PayPal, Klarna, and card payment. Apple Pay and Google Pay may be available depending on your device.

Please contact us as soon as possible. As long as your order has not yet been processed or shipped, we will be happy to see if a change is possible.

Yes. You can return your order within 30 days of receipt. Your statutory right of withdrawal applies for the first 14 days. For the additional voluntary return, items must be unused, clean, and complete. You are responsible for return shipping costs for returns without defects. All details can be found on our returns page.

Simply send us a message with your order number and a brief description. Photos can help clarify the situation. We will take care of the next steps.